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Proudly serving Bastrop, TX and the surrounding area since 1999

Our Reviews

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Customer Service


Review Date: 05/10/2024 | Author: Todd N.

Comments: Joe helped diagnose a leaking shower that turned out to be a plumbing issue and not a problem with the shower pan or tile. His team spent about an hour running various tests, and locating the issue ? and they didn't charge me a thing for their time! Instead, they offered a referral for a plumber. Anyone else would have at least charged me a fee just for the visit. Friendly, efficient, and a great value. I'm very happy.

Review Date: 02/20/2023 | Author: Danae V.

Comments: Joseph was able to come out right away, same day, to seal the grout in my kitchen and two bathrooms.

Review Date: 11/09/2022 | Author: Shawn L.

Comments: The pro was so personable and he explained what he was going to do very clearly. I highly recommend this pro and this business!

Review Date: 10/26/2022 | Author: Rosemary M.

Comments: Tile turned out great, but wish they had had some type of filter? When cutting grout lines. Entire downstairs had thick layer of dust on every surface after replacing six cracked tiles. Price was very reasonable.

Review Date: 05/24/2022 | Author: Sandy A.

Comments: Joseph was great to work with and did a wonderful job on our kitchen grout. He was able to identify the problem from photos, removed the old grout and replaced it with new. I would highly recommend Tile and Grout Solutions!

Review Date: 04/04/2022 | Author: Dalia D.

Comments: I really loved the work that was done on the tile. We had tule work done and the workers made a mess. He came in assessed the problem, and was on time when we scheduled the appointment. It's hard to find good people and Tile & Grout was great to work with. The results was a clean tile you could now see. Best decision I ever made. He so educated me on tile maintenance which was great. Thank you Tile & Grout Solutions.

Review Date: 03/18/2022 | Author: Douglas A.

Comments: He is a very experienced craftsman, and very professional. He explained everything before I hired him. I highly recommend his services.

Review Date: 08/18/2021 | Author: Max T.

Comments: The team did an outstanding job and were a pleasure to work with. We are going to hire them again for some additional projects.

Review Date: 08/18/2021 | Author: Max T.

Comments: What a wonderful group of professionals! We could not have been more pleased with the efficiency and expertise of Joseph and his team. We are already thinking about additional projects for them. They are great!!

Review Date: 02/12/2021 | Author: Jo ann & earl T.

Comments: They did excellent job, had correct tools , took interest in project, did what they said they would, completed in timely manner, and we would recommend them and hire them again.

Review Date: 09/10/2020 | Author: Jay A.

Comments: Joe and team are the best in craftsmanship, service and follow-through. If you have an important tile project of any size or problem, they can handle it with the upmost knowledge, experience and ethics. Tile and Grout Solutions are not the cheapest, but they are the best I have ever hired!

Review Date: 07/23/2020 | Author: Mike C.

Comments: Arrived on schedule, did excellent work, cleaned up thoroughly, completed job on budget

Review Date: 07/09/2020 | Author: Jessica H.

Comments: Hired Tile & Grout Solutions to install tile planks in our master bathroom. Craftsmanship, professionalism, and speed were so awesome we hired them again on the spot to upgrade our backsplash in the kitchen the very next week. Both jobs were A++. Will definitely hire again.

Review Date: 06/07/2020 | Author: Karl S.

Comments: Used them to fix tiles in a whirlpool surround after installing a new tub. Joe and his crew were professional, on time and the work was superb. Will definitely use again.

Review Date: 06/05/2020 | Author: Pam W.

Comments: Crew was experienced, arrived early and worked continuously until the work was done. Joe and his crew were very nice and professional to work with. Joe explained everything up front before they started, which I appreciated. Their professional and friendly approach, their willingness to listen to my concerns and offer different solutions made my decisions easy. Didnt take long, results are great and I m happy with the whole experience. I also appreciate Joe s straight forward answers and ethical approach to his business. Great experience and would recommend Tile and Grout Solutions to my neighbors and friends. Thanks Joe and crew!

Review Date: 05/23/2020 | Author: Barbara F.

Comments: Great job! Very pleased with the results! Will call this company the next time I need tile work. Highly recommend.

Review Date: 05/19/2020 | Author: Joshua B.

Comments: Great company!!! They came in and knock the job out on time. They were real professional and in detail of each step process.

Review Date: 04/17/2020 | Author: Loy G.

Comments: Wonderful experience.

Review Date: 03/25/2020 | Author: Jennifer M.

Comments: The project ended up being much bigger than we initially anticipated. Joseph had other contractors that he was able to recommend to help us get the job completed correctly. Great work, great service and excellent communication.

Review Date: 02/16/2020 | Author: Kristiana B.

Comments: If you need tile work on Austin you should use this team. Not your get it done quick and cheap crew. This team is so professional and really knows their stuff. I had some pretty significant cracking in the tile in my bathroom and they identified some issues with the original work done and were able to fix the problems, but also didn?t oversell me anything I didn?t need. I was very comfortable that Joe and the team knew exactly what they were talking about and I felt they charged a very fair an reasonable price. They are on time, courteous, and communicative, and do very high quality work.

Review Date: 02/11/2020 | Author: Debbie S.

Comments: This company did an outstanding job with the tile repair in our home. Mr. Maxwell provided a bid and explained the entire process so we knew exactly what would be done during the project. They were professional, efficient and did a great job with clean up following the completion. Thank you Joe and Kiki!

Review Date: 01/13/2020 | Author: Dean D.

Comments: Happy to provide this company with a 5 star review! Mr. Maxwell and his crew was on time, well prepared, did everything they said they were going to do as promised and as quoted! He replaced some damage tile throughout my house and a very short time! I was very impressed with his knowledge of tile/grout and his open willingness to share money saving suggestions and ideas related to maintenance and care of my floors! Can't say enough about how much care they displayed to provide me with great results! Mr. Maxwell, wish you the very best and based on your honest assessment of my project and reasonable price your business should continue to excel! Thank you!

Review Date: 12/09/2019 | Author: Chrislea D.

Comments: I would hired handymen in the past to fix my grout who had no idea what they were doing. Joseph Campbell of Tile and Grout Solutions took the time to explain the steps to me answering all of my questions. He arrived promptly, did the work efficiently, cleaned the area thoroughly, and now the tub in one bathroom and the European shower in my master bathroom look like new! Additionally, Joseph was very conscientious about some health concerns of mine. I was recently discharged from the hospital with some breathing issues. Joseph knew that some of the work he would do would produce dust and fumes, a potential hazard for me. He made sure that I was safely located on my back patio in the fresh air during this part of the repair process, and he used fans and opened windows to remove any lingering fumes afterwards. Not only is Joseph a skilled professional, but he is also a caring human being. Win-win! I will use Tile and Grout Solutions, Inc. for all my tile work in the future. They have my highest recommendation.

Review Date: 12/04/2019 | Author: Mark G.

Comments: Joe was very responsive , professional and got the job done ahead of schedule. We had the grout and caulking in an upstairs bath and downstairs shower completely removed and replaced. He even pointed out where weep holes in the shower had been covered by a previous layer which he addressed . I would highly recommend him and would use again if the need arises.

Review Date: 11/20/2019 | Author: John V.

Comments: Joe is the best! Prompt, professional, knowledgeable, and friendly. He and his assistant Kiki replaced the caulking in the shower and some tiles on the floor excellently. They worked efficiently and cleanly. After my first visit with Joe when he came by to quote, I didn't even need to get any other quotes. He has great integrity, and is hard working.

Review Date: 10/28/2019 | Author: Linda C.

Comments: Prompt, courteous, patient, professional and reliable

Review Date: 08/29/2019 | Author: Michael J.

Comments: Joe came out when he promised and even went out of his way to return when I found extra work that needed doing one week after completing the initial project. Work was done very professionally and completed with a smile.

Review Date: 08/02/2019 | Author: Fred S.

Comments: Joe Marshall and his crew from Tile & Grout Solutions, Inc. went way beyond my expectations to repair cracked floor tiles in my home. I was aware of about 12 tiles that needed replacing. They found several more that I did not know about and replaced them. The price quoted did not change with additional replacements. This was a remarkably positive experience with a construction-related business. I urge anyone who needs floor tile repair to con tact Joe. He is the very best!

Review Date: 07/15/2019 | Author: Marilyn S.

Comments: Courteous, professional, reliable

Review Date: 05/08/2019 | Author: Preston W.

Comments: Timely service and a very good job. We hd to replace 20 ceramic tiles in the entry way.

Review Date: 05/07/2019 | Author: Catherine R.

Comments: Quick response, great customer service, and quality work. Joe replaced slate tile on our outside stoop, after we had the concrete repaired. The results are gorgeous! I smile each time I see it.

Review Date: 04/24/2019 | Author: Kent J.

Comments: I have known the owner Joe Maxwell for many years. Our roles were reversed originally due to the fact he was MY customer when I was a service advisor at the auto dealership where he had purchased one of his work vehicles for his business. Joe was a tough customer as they say, and he demanded quality service, which I always did my best to provide. It had been several years since I had seen or talked to him when I needed tile laid in my house. He was the first person I thought of... I have found over the years that people who are in a service business who expect and demand good service, are that way because they provide excellent service themselves. And boy was I right! Joe and his team of installers were prompt, on time, efficient, and delivered on everything that was promised. You can not go wrong with this company.

Review Date: 04/13/2019 | Author: Jeff M.

Comments: They did a great job.

Review Date: 02/26/2019 | Author: Nancy L.

Comments: Joe worked for me for many years when I was in Real Estate, and always did an excellent job. They did an excellent job in our kitchen last week. We had buckling caused by our foundation. Nancy LG in Austin, TX

Review Date: 01/27/2019 | Author: Kim F.

Comments: Completely professional team responded promptly. They completed the repair quickly for a reasonable fee and when they finished cleaned up such that you would hardly even know they had been there. Additionally you cannot even tell which tiles were replaced when looking at our floors.

Review Date: 01/23/2019 | Author: Bob L.

Comments: We were very pleased with the work done by Joe and Mike and highly recommend them for any work relating to tile. Their commitment to their work was apparent and much appreciated. Sincerely, Bob and Karin Lockwood

Review Date: 01/19/2019 | Author: Margaret P.

Comments: Excellent work but very expensive.

Review Date: 01/05/2019 | Author: Richard L.

Comments: Joe was great to work with. Came in on short notice to fix buckling tile caused by foundation crack. Did excellent work and will use them again

Review Date: 12/12/2018 | Author: Virginia W.

Comments: Mr,Joe was very easy to work with and very informative .The quality of his work was excellent & workmanship. Most important was the clean up well done. I WOULD TRULY RECOMMEND TILE & GROUT SOLUTION. Virginia Dec 3,2018

Review Date: 12/02/2018 | Author: Nancy V.

Comments: max and kiwi were prepared with all the tools they needed to do a clean and neat removal of broken tile and replacement with matching grout. no filty dust as worked like doctors with suction from the vacuum while cutting away the old grout for removal with good teamwork and diamond bit. they were polite and nice people and saved me money for the clean job and hardly no cleanup afterwards. blessed!

Review Date: 11/22/2018 | Author: Winston H.

Comments: We were especially impressed with the work of Quique Marina.

Review Date: 11/21/2018 | Author: James M.

Comments: Joseph and Kiki we’re very knowledgeable and professional. The job consisted of floor patches from a recent foundation repair and we had matched ceramic tile and did prep work to the floor. They performed the Installation of tile and matched grout. Added floor seam where our addition slab met with original. We would recommend them to others to perform flooring upgrades or other related jobs needed. They also gave us some tips on how to take care of our backsplash that we installed ourselves. This went above and beyond my wife’s expectations. Enough said

Review Date: 10/25/2018 | Author: Joe A.

Comments: A wonderful experience working with Joe. He came out the same day that we called. Joe spent quality time outlining the entire process. He also visited to check on the project throughout. Great experience working with Joe and his crew. Always on time, very professional, kept the area clean, and finished the project on schedule. Went the extra mile when they found unexpected issues. Stayed true to the price quote. Kiki did a fabulous job installing the tile. Always on time and left the area clean every day. Ruben did an excellent job with the plumbing. Professional and knowledgeable We have already booked our next project. If you are looking for a professional and competent company this is the one. Very pleased customer!

Review Date: 10/23/2018 | Author: Paul S.

Comments: I can't say enough good things about Joe and his work! We realized just before closing on our newly constructed house that the builder would not seal any of the grout on our floors and bathroom tile. So on very short notice, Joe agreed to do this work for us at a very fair price before we moved in. He and his crew rearranged their schedules to ensure that the work would be done before our move it. He took the time to explain the properties of the sealer he used and the application process. They even cleaned up some spots the builder missed. All of our tile work looked spectacular after they finished. We tested several areas, and the water beaded very well everywhere. Joe is a real pro!

Review Date: 10/08/2018 | Author: Geoff P.

Comments: The owner (Joe) was easy to work with. Kiki and Leo did a terrific job. They put travertine in our entryway and master bathroom, and new tile in the upstairs bathrooms, both the floor and surrounds. It all looks great! They also know a lot about what needs to be going on behind/underneath the tile. I would hire them again without hesitation. In fact, we will be hiring them again when we are ready to do our master shower. I'm sure you can find tile companies that will do it for less but you get what you pay for. Trust me. We hired a company and had to fire them before hiring Tile and Grout Solutions. That was an expensive learning experience. So learn from our mistake. If you want quality work done by people who have decades of experience, Tile and Grout Solutions should be your first and only choice.

Review Date: 10/01/2018 | Author: Catherine M.

Comments: Joe was great! We had a small project, he came right away and did an amazing job. Great communication throughout, left are neat and clean and even went the extra mile when he found unexpected issues.... would hire again without a second thought.

Review Date: 09/07/2018 | Author: Gary T.

Comments: A fabulous experience working with Joe and his crew! He was always on time, stayed true to his quote even though they replaced more tiles than the original quote, kept the area extremely clean, was always professional and the finished product was amazing.

Review Date: 07/27/2018 | Author: Jane K.

Comments: The day the tile wall in my master bathroom collapsed when I leaned on it turned out to be my lucky day it led me to Joe Maxwell and Tile & Grout Solutions, Inc. Joe and his installer Kiki (a tile genius!) built a beautiful walk-in shower where the tub used to be. That shower became what was until recently the best-built part of the house now it is joined by the gorgeous porcelain tile floors throughout our downstairs and on our stairs! Joe was a delight to work with from the very start. His estimates were thorough, and he explained every step in the installation process, including the timing and the materials needed. Joe, Kiki, and their assistant tiler Leo were meticulous in their work, and they adapted adroitly to the unexpected such as when they pulled up some old tile and found a hole through the slab with a water pipe running through it! The only reason there wasn't a fountain in my entryway that day is because of Joe's and Kiki's ears: before pulling up the old tile, Joe happened to drop something on the tile covering the hole. When the thing hit the tile, it went instead of Joe and Kiki looked at each other in alarmť indicated a hollow spot under the tile where it should be solid. So, instead of using a jackhammer to pull up the tile, they gently used a hammer and scraper. Fortunately, that hole was the only surprise, and the rest of the job went smoothly. Every evening, my husband and I come home and remark on how beautiful our floors are we are thrilled! We hope Joe and Kiki can put up with us when it comes time to tile our upstairs! Thank you, Tile & Grout Solutions!

Review Date: 07/26/2018 | Author: Kevin L.

Comments: Joe is great to work with. This quote was a little higher than others I received but I believe the quality of work may be worth it in the long run. The builder who went out of business did a horrible job with the custom shower in the master bath and it was leaking water through the shower pan and shower seat. Joe's team came in and repaired the damage, made a great custom shower pan and put some really great tile back in that looks amazing.

Review Date: 07/22/2018 | Author: Susan E.

Comments: Joe Maxwell, the owner, is great and a man of his word. I would definitely hire him again!

Review Date: 07/13/2018 | Author: David W.

Comments: Joe is excellent! I highly reccomend. He fixed and waterproofed a shower I was having issues with.

Review Date: 07/04/2018 | Author: Mike E.

Comments: Joe was fantastic ... professional, informative and courteous. His crew of Alfred and Mike were great support players throughout. The job they performed for us was 'first class' in all respects. My wife and I agree we would hire them again for any sort of tile, stone or grout work in our home. They were true professionals in all respects.

Review Date: 05/31/2018 | Author: Ann L.

Comments: I like his honesty and dealing with the issue that i ended up with after being left in a bad situation from another company. He told me exactly what he was going to do, how much it was going to cost & how long it would take. He kept his word on all of it. The work Joseph and Kiki did was excellent. We recommend Tile & Grout Solutions to anyone needing a remodel or if you were left high and dry in the middle of your remodeling and need someone to come complete the job and do it well!! Should've hired them from the start!!!

Review Date: 05/13/2018 | Author: James W.

Comments: great job!!

Review Date: 05/10/2018 | Author: Brad F.

Comments: They did a good competent job.

Review Date: 03/22/2018 | Author: Kevin K.

Comments: Work completed on time. Quality was fantastic and tile replaced blended seamlessly with originals.

Review Date: 03/21/2018 | Author: Donna S.

Comments: Tile & Grout Solutions recently replaced all of the tile on the first floor of our home. It had been improperly installed when the house was built 11 years ago and was migrating and “tenting”. We were happy with some work that Joseph Maxwell and his crew had done for us previously and I called Joseph to take a look at our tile problems. Because the severe tenting created a hazard, Joseph rearranged his schedule and came out that same day to remove a few tiles so that I wouldn’t trip or cut myself. He gave us an estimate and we had him put us on his schedule. It is a huge undertaking to remove and replace tile. They make it as painless as possible. They were careful with our woodwork and tented our cabinets and the doors to our carpeted bedrooms during the removal process, to avoid dust getting into everything. I have pets and stayed in the house during the whole process and they made sure that I could take my dog out and have access to necessities. Before they left each day, they cleaned up. Joseph has years of experience and does not take any shortcuts on his jobs. He is very easy to contact. Kiki, his crew foreman, is very knowledgeable and kept me informed of what would be happening each day. Our newly installed porcelain tile floor looks great! I highly recommend Tile & Grout Solutions.

Review Date: 03/19/2018 | Author: Lee L.

Comments: great job to detail

Review Date: 03/07/2018 | Author: Hilari W.

Comments: He was great.

Review Date: 03/07/2018 | Author: Brett B.

Comments: A total professional, and very friendly.

Review Date: 03/01/2018 | Author: Dennis T.

Comments: They were detail oriented and true craftsman

Review Date: 02/21/2018 | Author: Melvin R.

Comments: Will use again

Review Date: 02/09/2018 | Author: Cathy E.

Comments: Fast response. Needed someone immediately when we’re in the middle of a master bathroom remodel. Joseph was out the next day.

Review Date: 02/05/2018 | Author: Charles R.

Comments: Cannot go wrong. Joe doe does what he says he will do.

Review Date: 02/01/2018 | Author: Vicki R.

Comments: Wish I would have known about these guys when I built my custom home 7 years ago! I chose a very reputable builder and assumed that they would only hire the best flooring contractors. Unfortunately, I found out the hard way that this was not the case. Long story short, I am in the process of replacing the flooring in my home. Joe Maxwell came out right away and not only assessed my situation but has spent hours helping me choose replacement tile. We have completed Phase 1 and I could not be happier with the results. The quality of their work and attention to detail is very impressive. Joe has over 35 years experience in the tile business so he knows the ins and outs of tile and how it should be properly installed. He has a quality team (thank you Kiki!) that shows up on time and gets the job done without any stress on the homeowner. I am anxious to begin Phase 2! I would highly recommend Tile & Grout Solutions....wish I could give them 10 stars!!!

Review Date: 12/23/2017 | Author: Ada H.

Comments: Excellent experience. He came right away, immediately removed necessary tile. Returned as soon as plumbing was completed and replaced tile. Friendly and very professional. Definitely would call him again.

Review Date: 12/18/2017 | Author: Mike S.

Comments: Completed what they promised on time.

Review Date: 09/11/2017 | Author: Jack S.

Comments: Very Professional and understands the customer needs

Review Date: 07/26/2017 | Author: Carrie G.

Comments: Joe Maxwell and his team (Kiki) did a first class job of repairing our master bath room tile floor. They are very professional, knowledgeable, listened to our ideas, and provided very practical options. They were very considerate of home cleanliness and care, completed the project ahead of schedule, and provided us daily situation project updates. And their pricing is very reasonable. We most definitely highly recommend Tile & Grout Solutions Inc for your home project. ,

Review Date: 06/08/2017 | Author: Phyllis K.

Comments: Joe Maxwell and his technician did a fantastic job cleaning the kitchen tile floors, bathtub/shower tiles and caulking the bathtubs. I am so fortunate to have found this company to help prepare our rental home for a new tenant. They scheduled our project quickly and were able to accommodate my schedule by doing the work on a Saturday. I feel fortunate to have found Tile & Grout Solutions and will most definitely be using them in the future.

Review Date: 04/21/2017 | Author: a Neighbor

Review Date: 04/18/2017 | Author: Ronald (ron) M.

Comments: Literally the only people who could construct a shower pan from scratch including a plumber

Review Date: 02/28/2017 | Author: Carrie V.

Comments: Joe Maxwell responded to my request quickly and was excellent to work with; even came to my aid in picking out replacement tiles for the shower repair. His worker showed up on time, did an excellent job and kept things picked up and clean as he worked. Joe always called me and let me know what to expect and I'd recommend Tile & Grout Solutions, Inc. to anyone who wants quality work at a fair price!

Review Date: 02/12/2017 | Author: a Neighbor

Comments: During the replacement of the garden tub faucets, the plumber cracked the cultured marble side. Joe responded to the home advisor call with in one hour and was able to give me a quote the same day. Utilizing extra floor tiles, Joe and his assistant repaired the side of the tub and took great care to ensure corners and the top of the tub line up perfectly, as well as , the corner at the base board. Professional. On time. Job site left immaculate. Dog friendly.

Review Date: 02/09/2017 | Author: Barbara P.

Comments: I needed someone to re-caulk around my bathtub. My house and tub are 80 years old, The tile and caulk around the tub are over 30 years old. Joe Maxwell responded to the Home Advisor call immediately and he was at my house giving me a bid within 15 minutes. Joe suggested that he should wash the tile with a special solution, seal it and then re-caulk around the tub (after he chipped out the old caulk).His bid was $300 which was reasonable according to my brother and friends. Joe came right on time for the scheduled appointment and he was ready to work. The first thing he did was to open the bathroom window that had been stuck shut for years! He even used WD 40 to make the window slide easily and he made sure that I could open and close it with ease, (above and beyond the call of duty!) Joe worked hard for 3 hours. He was efficient and focused. Joe was skilled, professional and pleasant. He did an excellent job! My bathroom looks like a new bathroom! I was very pleased with a job well done. I highly recommend Joe Maxwell and his company, Tile and Grout Solutions , Inc. February 9, 2017; Austin, Texas

Review Date: 01/20/2017 | Author: Jeanne C.

Comments: The results were well worth the money. Joe was there on time and he did an excellent job.

Review Date: 12/27/2016 | Author: Terrence L.

Comments: One of the very few contractors that showed up when he said he would, gave estimate and then when chosen, did a great job. Knows the tile repair/install business. If you need tile work, this company is the one to go with. Don't bother with other companies. Go with Tile and Grout Solutions and you'll have the job done on time....

Review Date: 12/15/2016 | Author: Randy R.

Comments: Joseph and his crew are very courteous and accommodating. We discussed all aspects of the work prior to commencement and they very diligently followed through with the project as discussed. I highly recommend Tile and Grout Solutions to anyone who needs tile repair/installation or grout restoration. I am already talking to Joseph about additional work in my home!

Review Date: 11/21/2016 | Author: Donna S.

Comments: We had some buckled, broken ceramic tiles in our kitchen and only a few replacement tiles. Joseph suggested some options and, with his guidance, we chose the solution that worked best for us. We also had sanded caulk applied around our tubs and showers. The work, materials, and costs were described in accurate detail in the estimate. Joseph returned all phone calls promptly. The job was completed as scheduled. They kept the work area very clean and were a pleasure to have in our home. We are very happy with the results and highly recommend Tile and Grout Solutions.

Review Date: 09/22/2016 | Author: Douglas S.

Comments: tile repair was completed exactly as requested ... great job ...

Review Date: 09/06/2016 | Author: a Neighbor

Comments: Good workmanship

Review Date: 08/18/2016 | Author: Erik V.

Comments: Great Work, they kept the job site very clean and organized. Communication between us was very good, would pro-activly call to make sure we are satisfied.

Review Date: 07/31/2016 | Author: a Neighbor

Comments: I had obtained quotes for the tile and grout cleaning and sealing from other companies but chose this company because Joe was very prompt, clear, and respectful in communicating with me. He even gave me a demonstration on my floors using the products that would be used so I could see how their products would work on my floors. They came when they said they would, protected my property, had all the tools and supplies they needed to do the job on hand, and were very efficient in getting the job done. When finished, they cleaned up after themselves. You can probably find someone to do the job cheaper; however, I was assured that the reason for that is the quality of the products they use. This company does indeed provide 'solutions' to your tile and grout cleaning and sealing problems. I am very happy with my floors and am very happy to have found such a wonderful service provider.

Review Date: 07/06/2016 | Author: Gail K.

Comments: Neat; on time; communicated progress; stuck to quoted price on original work and on additional work; was prepared with tools & material; customer friendly; very professional work.👍👍

Review Date: 06/27/2016 | Author: Russell M.

Comments: Joe did a great job of cleaning our shower tile and grout, grout repair, and sealing. Looks wonderful!

Review Date: 05/10/2016 | Author: Richard G.

Comments: When I called this company they came out the same day to look at loose Marble in my Shower and gave me a price to take down and re-set and grout 35 tile pieces including a few that needed to be replaced. The work was done two days later and completed as promised in one day. If you need stone or marble tile work done these are the people to call.

Review Date: 05/03/2016 | Author: Sileshi K.

Comments: The quality of work is super. I am very happy with their work

Review Date: 04/07/2016 | Author: Rich U.

Comments: Joe and his guys Kike and Victor are GREAT! This was the 3rd time our shower was repaired and now no leaks and it looks super. Our shower now looks like a work of art thanks to Kikes' conceptualizing.

Review Date: 03/31/2016 | Author: Diane P.

Comments: The work was done on time and when it was supposed to and they did a great job. No mess

Review Date: 03/30/2016 | Author: Marguerite S.

Comments: They replaced over 30 tiles throughout my kitchen, hallway, and bath and did such a great job I have trouble remembering where the cracked tiles were. More than satisfied with their work and I highly recommend them. And they arrived when they said they would and finished in one day and cleaned up afterwards.

Review Date: 03/07/2016 | Author: David T.

Comments: Good work.

Review Date: 02/21/2016 | Author: a Neighbor

Comments: Why?

Review Date: 02/18/2016 | Author: Allison N.

Comments: Joe did a great job repairing our chipping grout. I would definitely hire him again for any future tile/grout work I need.

Review Date: 02/05/2016 | Author: Sandra W.

Comments: Work was done quickly and looks very nice. Took much less time than was quoted by another company and was less money as well.

Review Date: 01/14/2016 | Author: Kenneth H.

Comments: Joe and his crew did an excellent job and finished sooner than they planned.

Review Date: 12/14/2015 | Author: Jim S.

Comments: Joe responded to our on line request and came out to provide a quote that same day. He explained what he believed was the root cause but indicated he would know for sure when the loose tiles were removed. To my surprise he was able to schedule the work two business days later and completed it in one day working 12 hours. I really liked how he explained what the work would entail. There were no surprises. The quality of the work was excellent!

Review Date: 10/02/2015 | Author: Roberta L.

Comments: Joe was honest, prompt and fair in providing us an estimate for this repair. The project has been completed. The quality of his work is excellent. This was the first time we have used Home Advisor and we are delighted with their work. We will use your service again!

Review Date: 09/25/2015 | Author: Dominic G.

Comments: Fair price for a high quality product. He repaired ceramic around my fireplace and in my shower area and regrouted the shower and bath. Job was quick to close on and quick to finish and the fellow was helpful and informative.

Review Date: 09/10/2015 | Author: Amanda G.

Comments: Joe who owns the company was always on-time, honest and wonderful to work with during our install project. His tile installer Kiki did an amazing job of installing our new tile. The tile flow is exactly what we were looking for and my floors look AMAZING going from room to room. We have a couple of more renovation projects coming up and will continue to use Joe on all our tile jobs. We have raved about Tile & Grout Solutions, Inc. to all of our friends and neighbors. If you need any tile work done I would highly recommend this company.

Review Date: 09/10/2015 | Author: Alett R.

Comments: Joseph was so nice and I was in a time crunch he had it done in less than two days. I will use him every time I need repairs!

Review Date: 09/08/2015 | Author: Mary louise L.


Review Date: 09/06/2015 | Author: Carrie G.

Comments: Dave called right back and set up an appointment. He showed up on time and suggested an inexpensive conservative solution to the problem. I would definitely use his services again and recommend him highly.

Review Date: 08/26/2015 | Author: Bill F.

Comments: Joe was prompt to respond to my service request and came on time. Final product looks great.I would highly recommend him.

Review Date: 08/23/2015 | Author: Linda S.

Comments: My job required some very special skill, and Joe really came through. After a contractor tore down a wall and pantry I was left with two areas of concrete and no matching tile. I was asking for a professional to take up some of the old tile to create a straight row that could be filled with accent tile, and fill the uneven patch with the old tile. . Several professionals did not give me hope that they could pick up the old tiles without breaking them. Joe said he would give it a try. Amazingly, with great patience and the precision of a surgeon, he managed to remove these 18"X18" porcelain tiles without breaking them. The result saved my kitchen from looking like a patchwork rug. I felt so fortunate to have found Joe to do this job. He installed the accent tile beautifully even though the space was uneven. Then, knowing I was having guests soon, he came back on a Saturday to clean and seal the whole floor because it had not been covered during the construction. He transformed a mess into a attractive space.

Review Date: 07/10/2015 | Author: Lizbeth R.

Comments: Very nice people! Our tile looks great! I have never had a contractor that cleaned up after themselves like Kiki did! I highly recommend this company! Thanks!!!

Review Date: 06/25/2015 | Author: Carolyn S.

Comments: Quick to call back. On time. Pleasant to deal with. Protected wood floors.

Review Date: 06/25/2015 | Author: Wayne S.

Comments: Really good. No complaints were great.

Review Date: 06/23/2015 | Author: Jan A.

Comments: My bathroom tile looks gorgeous. Like brand new.

Review Date: 05/15/2015 | Author: Elizabeth W.

Comments: I received a call within 5 minutes of submitting my request. The work was done quickly and I delighted with the results.

Review Date: 03/31/2015 | Author: Barclay M.

Comments: Joe and Kiki were amazing!! Not only did they repair our 5 cracked tiles, but I had also hired Joe to clean and seal all of our grout. This had not been done in the 6 years we have lived at our house, and after Joe and Kiki were finished, it looked brand new and just like it did on the day we moved in! The job was complete in the exact time frame estimated, and the price was very fair. Joe was able to come give me an estimate that did not change, and the job was finished within a week of our estimate meeting. Joe is extremely professional and knows his stuff. I would recommend Joe to anyone who has tile and grout needs. Joe and Kiki cleaned up after they were done and if you were to walk in the house, you would never have known they were working there all day! I will only use Joe from here on out for all of our future tile and grout needs. Thank you so much Joe for making this an outstanding experience for us!! You have a loyal customer for life!

Review Date: 03/30/2015 | Author: Derek L.

Comments: It was fantastic to work with Joe and Kiki! My shower was incorrectly and started to swell due to water being let into the walls (with sheet rock). They came in and tore out the entire shower and rebuilt it brand new. It took 3 full days of gutting and then building, which was a but longer than I had hoped for, but they did it right and the final product looks fantastic. Highly recommend.

Review Date: 03/25/2015 | Author: a Neighbor

Comments: Always on time & thoroughly dependable

Review Date: 03/23/2015 | Author: Glenn F.

Comments: Joe was able to get on my project relatively quick. They did a good job and cleaned up well afterwards.

Review Date: 03/22/2015 | Author: Greg S.

Comments: Joe did a great job on repairing some loose floor tiles. He was professional and prompt, if not early. When the job was complete, you would not know he was even here. He did a total clean up. I'd highly recommend him.

Review Date: 01/14/2015 | Author: Mark E.

Comments: Joe and Kiki did a great job! My shower was built incorrectly originally and over time that has become evident. They came in and tore out the problem areas and rebuilt it all so it looks like the shower did when it was new. We are very happy with the work.

Review Date: 11/09/2014 | Author: Travis W.

Comments: Had the grout sealed in our new home. The guys did a great job, worked quickly and were very thorough.

Review Date: 10/27/2014 | Author: William B.

Comments: They were friendly and responsive. The quality of work is outstanding. We were very pleased with the level of oversight of the work crew.

Review Date: 09/02/2014 | Author: Christopher B.

Comments: The owner of the company personally oversaw the progress of the work. The timer does essentially perfect work, even where he has to improvise. They finished the job quickly. You want this company if you need the work to be extremely high quality.

Review Date: 06/26/2014 | Author: Karl N.

Comments: Friendly, courteous.

Review Date: 06/16/2014 | Author: Victor A.

Comments: no comments

Review Date: 03/02/2014 | Author: Al T.

Comments: Very knowledgeable and Shows up on time - actually a little early - and gets the job done when he says it will. I was most impressed with Joe's knowledge of tile installation, what can cause problems if not done correctly, and his ability to fix a job that was badly botched up by the original installation company. I was pressed for time to get the job done and Joe worked with me - even over the weekend - to make sure it was done on time. Highly recommended.

Review Date: 10/09/2013 | Author: a Neighbor

Comments: Joe and Kiki were awesome. Friendly, knowledgeable, neat...they did a fantastic job.

Review Date: 09/09/2013 | Author: Eric S.

Comments: It only took them two days. Very competent professionals.

Review Date: 07/09/2013 | Author: Rick W.

Comments: Doing the work now. Looks great. Reasonable price. Personable and professional. Very knowledgeable. Showed up on time for estimate and doing the job.

Review Date: 06/20/2013 | Author: Timothy T.

Comments: The company was friendly, professional, and knowledgeable about tile and grout. Our bathroom looks great. Thanks Joe.

Review Date: 04/15/2013 | Author: Mel and gaile S.

Comments: Joe Maxwell has been installing tile for more than 30 years. He re-did our shower by removing old sheet rock (not code), installing hardy board, and then completely retiling our shower to match old tile. His men did great work.

Review Date: 02/13/2013 | Author: a Neighbor

Comments: Joe is great--if you are looking for an expert, he's your man. I will continue to use his services for tile work in the future.

Review Date: 01/07/2013 | Author: a Neighbor

Comments: I recently had the grout cleaned and sealed throughout my home; I am very satisfied with the finished product. I would definitely recommend Tile & Grout Solutions, Inc. to my friends and family.

Review Date: 12/28/2012 | Author: Cynthia H.

Comments: I was delighted with the speed this job was completed and the high quality of the work and products involved. I would not hesitate to recommend this company to anyone and everyone and have already done so to several people.

Review Date: 12/09/2012 | Author: Dorothea S.

Comments: Excellent service. Personable, knowledgeable and efficient.

Review Date: 08/04/2012 | Author: a Neighbor

Comments: We really like Joseph and customer service has been outstanding so far. Will know more after our project day next week.

Review Date: 05/04/2012 | Author: a Neighbor

Comments: I found Joe Maxwell to be an artisan, not just a repair man. What he accomplished was everything iI had been promised by the original tile company who installed my Saltillo tiile floor without knowing how it was to be treated. Joe is a man of great integrity and I can't say enough about how I now have a floor of great beauty

Review Date: 03/08/2012 | Author: Vickie S.

Comments: These folks were so easy to work with ond the quality of the work was top notch. They responded to my initial inquiry in very timely manner and did what they promised. I would recommend them to my friends.

Review Date: 03/03/2012 | Author: Anna B.

Comments: I would highly recommend this company if you need any tile work or tile repair done. I had 30-40 tiles that were popping up off of the floor in my kitchen and main hallway. Joe and Mike removed, cleaned and reset the tiles, and they look great. A friendly, honest job that was very well done!

Review Date: 02/25/2012 | Author: Steve F.

Comments: On time, hard working, top-notch expertise, excellent communication and an absolutely perfect job. And nice guys too. First experience with ServiceMagic and with Tile & Grout Solutions. I'll be back to you both for sure.

Review Date: 02/05/2012 | Author: Don S.

Comments: Knowledgable, friendly, prompt service. Very satisfied.

Review Date: 01/25/2012 | Author: a Neighbor

Comments: Joseph is a great guy! Reminded me of Mike Holmes on HBTV. He is honest and thorough and dedicated to doing thing right. I HIGHLY recommend him to anyone who needs this service!!!

Review Date: 01/12/2012 | Author: Barbara N.

Comments: Friendly & skilled. A beautiful job.

Review Date: 12/28/2011 | Author: Thomas M.

Comments: They did everything at the time they said (estimate, work & finish). We needed it done in a specific time frame and they got the job done. We are vey happy with the work.

Review Date: 12/03/2011 | Author: Jean W.

Comments: Timely, professional and the end product was great. I needed the work done quickly so a tenant could move in. Thanks, Tile and Grout Solutions.

Review Date: 06/08/2011 | Author: Jennifer H.

Comments: Joe quickly touched base with me, gave me a fair quote and did the job as promised. Thank you!

Review Date: 05/24/2011 | Author: James B.

Comments: Was early onsite and very professional!

Review Date: 04/11/2011 | Author: Lee M.

Comments: Completely pleased with Joseph the owner and who actually repaired my tile floor. Extremely personable guy, on time, knowledgeable, polite, excellent job and so so neat and tidy. Never met a service or any repair guy that is so caring and cautous with your house. After he was through with the job if I hadn't of actually known he was there and did all that work I wouldn't have known he was ever there he was so neat and clean. Most pleased then I have ever ever ever been with a job done for me. I wished I could have given him a 10!

Review Date: 03/18/2011 | Author: Stan W.

Comments: Excellent experience and knowledge. Competitive pricing. Ceramic tile flooring repair job.

Review Date: 03/01/2011 | Author: Jeff B.

Comments: Joe was quick to respond, drove over an hour to look and give a free estimate, and did a great job repairing our damaged tile floor. Would definitely recommend him.

Review Date: 01/21/2011 | Author: a Neighbor

Comments: Mr. Maxwell came to do the job himself. I had some repair work to be done. He paid very close attention to detail and bought the best materials for the work to be done. He was the most expensive of quotes that I received, but did a great job and did his best to keep dust and dirt to a minimum. I was very impressed with the completed work, even though I did have to caulk around the counter in some areas the day after (maybe it sunk in some.)

Review Date: 12/17/2010 | Author: a Neighbor

Comments: Did a very good job cleaning and re-sealing some vintage tile in my bathroom and kitchen!

Review Date: 12/14/2010 | Author: Susan D.

Comments: Repaired shower temporally and will return in January to complete job. Explains clearly and is flexible. I like working with Joe.

Review Date: 11/06/2010 | Author: Edward H.

Comments: They were very professional. The tile installation was terrific. Would recommend to my neighbors. Ed Hall

Review Date: 10/13/2010 | Author: Ruth D.

Comments: Prompt, courteous, and very professional!!! The tile work turned out great, and my wife and I could not be any happier to have our shower back within 24hrs. We will definitely use Tile & Grout Solutions on other projects!

Review Date: 07/21/2010 | Author: Taako P.

Comments: Joseph, who is the owner of Tile&Grout Solutions, Inc is very knowledgeable and his workmanship is very professional. He took care of our repairs on timely manner. The result is impeccable. I would like to recommend him and his company to any one.

Review Date: 07/13/2010 | Author: Gail B.

Comments: Joe was a master at saving, replacing and repairing mud-set tile from the 1950's. By the time he left, it was sparkling clean and in top condition. It hasn't looked that good since 1955.

Review Date: 06/22/2010 | Author: Stephen M.

Comments: He was prompt, honest, on time and hard working. The tile floor which was extremely dirty, was cleaned and sealed in about six hours. We felt good about the interaction and the quality of the result.

Review Date: 06/14/2010 | Author: Meredith C.

Comments: Joe Maxwell was extermely knowledgable, courteous, and fat. The work was excellent. Our shower looks as good as the day we bought the house - over 10 years ago. I couldn't be happier with the work. I am recommending both Tile & Grout Solutions and the to all my colleagues here in the office.

Review Date: 04/27/2010 | Author: a Neighbor

Comments: Joe and his crew did a great job and my repaired tile looks great. They took extra care to salvage as much of the old tile as they could. Great Job!

Review Date: 04/22/2010 | Author: Larry S.

Comments: Joe Maxwell called me back within 10 minutes of my posting on ServiceMagic. We scheduled an appointment for the next week. Joe arrived on time and completed the work quickly and efficiently. I would definitely use him again and would not hesitate to recomend him.

Review Date: 04/18/2010 | Author: Steven S.

Comments: If you can only see the before and after pictures!!! I called Joesph because I needed a "rush" job. He quickly came out and after a thorough evaluation, Joseph told me exactly what that job would require, how much it was going to cost, and when he could get it done. And this was not a run-of-the-mill job, either. This shower was atrocious -- covered in about 1/8" of grime, lime, hardwater stains, and more. It required an acid wash to get the job done. No problem for Joe. He was extremely professional and personable. He even impressed my father-in-law (who can be more than a handful at times). I am completely satisified with his work!

Review Date: 03/19/2010 | Author: a Neighbor

Comments: Courteous, prompt and quality workmanship. I would definitely recommend to a friend.

Review Date: 03/03/2010 | Author: a Neighbor

Comments: .

Review Date: 02/19/2010 | Author: M j T.

Comments: Joseph Maxwell is knowledgeable, and he was very helpful as we worked through the options for dealing with my floor tile dilemma. He was, above all, wonderfully patient while we made the rounds of suppliers until I was satisfied we had found a suitable tile. He managed the whole project smoothly from start to finish, so that it was completed without any delays. His tilesetter, Jose, did a beautiful job of installing the new tile, and he and his helper kept the mess to a minimum. I?m grateful for their work and very pleased with the results.

Review Date: 01/18/2010 | Author: Allison M.

Comments: Joe Maxwell kept in constant communication with us as well as gave us a fair price and a quick install. The tile that was installed looked great and satisfactory.

Review Date: 08/25/2009 | Author: Rakesh K.

Comments: I found the guy to be very professional and cheerful. He did a god job. I would recommend him.

Review Date: 07/28/2009 | Author: a Neighbor

Comments: .

Review Date: 05/05/2009 | Author: a Neighbor

Comments: completed in a very timely manner.

Review Date: 02/22/2009 | Author: Manuel E.

Comments: Joe and team did a wonderful job from estimate to project completion. Very detailed, on time, professional job and great communication. They make sure the project is done right with no surprises. I highly recommend them. Thanks!

Review Date: 02/15/2009 | Author: Mary Y.

Comments: Fantastic cost, fast and efficient!

Review Date: 12/24/2008 | Author: a Neighbor

Comments: Came on time and explained what and how they were going to complete the project. Very professional. Mr. Maxwell and James were extremely pleasant and knew what they were doing. The work on the tiles was very well done and, most importantly, the tiles next to the ones that had to be replaced were not damaged in any way. Very little dust and cleaned the areas very well. I would not hesitate to recommend this company to anybody that needs tile repair.

Review Date: 12/16/2008 | Author: Irene W.

Comments: Joseph and James were wonderful! We needed the work to be done on a quick turn around. They came out to evaluate what needed to be done. They had several local contact to find just the tile we needed to replace, which was eight years old. Some tiles were chipped and they sanded the new ones down to fit the space perfectly. The work was great. Joseph and James were wonderful to work with. They showed up on time, were polite and kept us involved whenever a choice needed to be made. The pool coping looks like new. I would strongly recommend Tile and Groout solution to anyone needing tile and grout work.

Review Date: 01/20/2017 | Author: Joe G.

Comments: They do an amazing job and take great care of the mess and the problems that go on. Very clean. Quality is A+.

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